This listing was posted on The Resumator.
Customer Support Associate
Location:
Quezon City
Description:
Our team thrives on dedication, empathy, and excellence in customer service. We are currently seeking a talented Customer Support Associate to join our customer service team and help us provide exceptional support and build lasting relationships with our clients. Position Overview: As a Customer Support Associate , you will be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and delivering stellar support across various channels. Your role demands superb communication skills, empathy, and a strong commitment to excellence. Key Responsibilities: -Swiftly respond to customer inquiries via email, live chat, and phone, ensuring every interaction is handled with professionalism and empathy.-Maintain accurate records of customer interactions and transactions, ensuring no detail is overlooked.-Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish.-Resolve customer issues and escalate complex problems as needed to ensure satisfaction. Qualifications: -Proficiency in both written and verbal English.-Minimum of 1 year of customer service experience.-Excellent communication and interpersonal skills.-Ability to thrive in a fast-paced environment, juggling multiple tasks with ease.-A suitable environment for taking phone calls and a personally-owned PC or laptop with a minimum of 15 Mbps upload & download speed. A backup internet connection (10 Mbps) is also required upon hiring. Compensation and Benefits: -Competitive hourly rate: $3-4 USD per hour.-Comprehensive health insurance with dental coverage.-Embrace the work-from-home lifestyle with flexibility and freedom.-Enjoy paid time-off, performance bonuses, and year-end bonuses.-Opportunities for advancement in a growing company. How to Apply: Ready to make a difference in the world of customer service? We’d love to review your application and get to know you more! Please submit your application through our dedicated link: https://bit.ly/cs-application-link and use Application Code: JAZZHR. Strong communication and collaboration skills are essential, and we look forward to welcoming you to our team! Please note: We will only review applications submitted through the provided link. Powered by JazzHR
Company:
GNM Salon Apparel
Posted:
June 28 on The Resumator
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