This listing was posted on The Resumator.
IT Secretary
Description:
The IT Secretary will be the linchpin of our daily operations, ensuring seamless service delivery by managing tickets, overseeing backups, handling billing, and providing stellar customer service.Key Responsibilities:• Ticket Management: Open and track service tickets with precision.• Backup Monitoring: Start each day with a thorough check of our backup systems.• Financial Handling: Manage billing processes using QuickBooks tools.• Customer Interaction: Answer phones and establish remote sessions, offering friendly and efficient assistance.• Software Proficiency: Utilize N-able MSP Manager for streamlined service operations.Qualifications:• Eagerness to learn and adapt in a fast-paced environment.• Strong organizational and multitasking skills.• Excellent communication and customer service abilities.• Familiarity with QuickBooks and N-able MSP Manager is a plus.• A proactive approach to problem-solving and a team-player mindset.Should you be interested, feel free to submit your application through XXXX@gmail.com.You can also send a message me on skype live:.cid.b6817c269e73f7a1 for easier communication. Powered by JazzHR
Company:
Remote Va Ph
Posted:
June 26 on The Resumator
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