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Trainer (BPO)
Description:
Job Overview: We are seeking a dedicated and experienced Trainer to join our team. The ideal candidate will have a strong background in the BPO industry and a proven track record of developing and implementing effective training programs. The Trainer will be responsible for assessing training needs, organizing workshops, and ensuring that our employees reach their full potential through continuous learning and development. Work shift: Graveyard (8PM – 5AM / 9PM – 6PM / 10PM -7AM Manila Time)Salary: Php 35,000 Basic Pay + Php 11,000 KPI Bonus = Php 46,000 Monthly Responsibilities: Plan, implement, and manage educational workshops Identify training needs, strengths, and weaknesses Identify needs for skills improvement Organize and monitor every training Set objectives and KPIs for every employee and training Monitor employee attendance and progress Track trainees' work output and effectiveness. Try and evaluate various training methods and strategies Keep abreast of the latest training trends and best practices Requirements: 3 years of experience as a Trainer or similar role in a BPO industry 2 - 3 years years of experience developing Training modules In-depth knowledge of the training and sales process and best practices Hands-on experience in managing the full training and nesting cycle Proficiency in learning management systems and software Sense of ownership and pride in your performance and its impact on the company’s success Critical thinking and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills Any additional relevant certification and training will be considered an advantage Benefits: Access to diverse projects Opportunities for professional growth Collaboration with diverse teams Eco-friendly work lifestyle Exposure to a multicultural team Potential for long-term engagement Improved work-life balance About 1840 & Company 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.co Powered by JazzHR
Company:
1840 & Company
Posted:
June 19 on The Resumator
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