This listing was posted on The Resumator.
Technical Support Specialist
Description:
Position Overview: RecruitGo is in search of a Customer Experience Level 1 or Technical Helpdesk Support who will be working remotely. In this role, you will be responsible for providing technical customer service and support at a level of excellence to exceed the customer’s expectations. Aside from your established skills and expertise, we are also looking for someone proficient in written and spoken English, who possesses strong hosting and itinerary planning skills for clients, and who exhibits a positive attitude with good customer service abilities. Responsibilities: Customer Focused: This person will serve as the front line to the 6000 customers. This will involve managing customer inquiries and helping customers. Communication Skills: Ability to effectively listen and communicate with customers and the internal. Learning Ability : Candidates must be quick learners. Knowledge of our core software and the ancillary products is a must to effectively support existing and new customers. Looking for a proven ability to learn various ideas, backgrounds, and concepts. Picks up a new concept quickly. Teamwork: Our team is a dynamic, fast-paced environment. We are looking for individuals who will be proactive and take the lead in solving the customer's technical issues while partnering well with critical functions such as Customer Service and Marketing. Qualifications: 2-3+ years of technical help desk experience Strong Customer focus orientation. Strong problem-analysis and problem-solving skills Effective at implementing processes and procedures Strong verbal and written communication skills Must be high energy with a results-driven personality Ability to form positive relationships Why RecruitGo? RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities. Work Schedule: Monday to Friday, 07.00 AM - 4.00 PM US Pacific Standard Time. 1 hour of lunch break 12.00-13.00 Pacific Standard Time. 40 hours per week. Work Set up : Remote Working Device : Will be provided Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding. Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued. Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Powered by JazzHR
Company:
Recruitgo
Posted:
June 11 on The Resumator
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