This listing was posted on The Resumator.
Operations Manager US Healthcare
Location:
Las Pinas
Description:
Manager – Philippines Country LeadNeolytix is a rapidly growing healthcare services company focused on creating positive impact in the US Healthcare space. We are looking for a high performance individual who likes fast paced action of operations and team management working in a global, virtual environment.Who we are looking for? Entrepreneur mindset with a strong motivation to grow 10-12 years BPO Operations experience managing and growing teams Strong Operations management skill set – Analytical and KPI driven Excellent written and verbal communication skills Excellent Organization, Planning and management skills Strategic thinker and thought Leader US Healthcare BPO experience highly desirable The OpportunityNeolytix is establishing a shared services operation in Philippines and looking for a Country Lead who will be offered a position on the Board of the Company in addition to their Operations and people management responsibilities.This position will report to Managing Partner – Global Operations based in the US.Job Responsibilities Manages performance of the country operations to meet or exceed goals setup against financial performance (Cost, spending, profitability) and Operational Performance (SLA’s, manpower efficiency, customer service) Establish a delivery team that can scale aggressively and deliver top quality operations on time and within budget Recruitment, Training and building a team that can deliver World class services Present monthly reports on performance for rhythm of business and other review meetings / discussions as requested by other senior partners Transition new Client Accounts into operations Work closely with global teams to develop new strategies to meet overall company goals Provide regular manpower and financial reports Manages Employee roaster, issues, attendance, training and task assignment. Develop and recommend company policies for Philippine’s operation Prepares, reviews the financial and operational plans for the country operations Build operations and financial forecasting systems Drive strategic thinking and transform processes for continuous improvement in customer service, employee satisfaction and costs Coordinate and collaborate with other organization departments in establishing and carrying out responsibilities. Develops plans for new areas of technology with sufficient planning for areas that support the mission of the organization within Operations. Serve as a role model in professional attitude, knowledge, demeanor, and execution of duties. Maintain close relationship with the team for the successful running of business. Adhere to rules governing confidentiality and local statutory compliance at all times. Understand and comply with Country and local laws, policies and procedures. Select and maintain qualified personnel in all positions reporting directly and recommends compensation for them. Direct, monitor, and appraise the performance of immediate reporters. Identify training needs, initiates development of subordinates, recommend effective personnel action. Powered by JazzHR
Company:
Neolytix
Posted:
May 14 on The Resumator
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