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Japanese Customer Service Expert
Location:
Quezon
Description:
This company has been the most successful online store with around 200,000 employees worldwide. This has been delivering quality products worldwidePosition: Japanese Customer Service ExpertLocation: Pasay CityIndustry: Shared Services (Online Shopping Center)Salary: Php 70,000 80,000Schedule: DayshiftWork Set-up: Onsite Benefits:13th month pay, allowances and Statutory contributions (SSS, Philhealth, TIN and Pag-IBIG)Social insurance (HMO, Medical Reimbursement, Life and Personal Accident Insurance)Leaves (Annual and Sick Leaves, Maternity and Parental Leaves, Other Paid Time Offs)Employee Assistance Program (counseling and referral services by telephone 24 hours a day, 7 days a week) Requirements:Open to JLPT N1-N3 passer or level (No Certificate required)Open for undergraduates and even high school With experience in CSR is a big advantage but not requireWilling to work Shifting schedule and onsite Responsibilities:Providing information about the status of an order or shipment, processing returns, and answering questions about shipping rates or methodsAnswering Japanese customer questions about products and services Receiving and processing orders for products or services from customers via phone, email, live chat, or other communication platformsProcessing payments by taking credit card information over the phone or online through websites such as PayPal or online PaymentsPerforming other clerical tasks such as filing documents in electronic storage systems or paper filing systemsProviding information about products or services via email or social media channels such as Facebook or TwitterHandling customer complaints regarding orders that were damaged or incorrect Recruitment Process: (Virtual Interview)Paper ScreeningAssessmentJapanese InterviewJob Offer Apply now! For interested applicants you may send your resume to:Look For: Ms. CharlotteContact No: 917638XXXX Please like our Facebook Page: Nippon Jobu Visit our official website for more Japanese Openings: Want to know more about our Japanese job openings?Register now!
Posted:
May 13 on Jobvertise
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