This listing was posted on The Resumator.
Administrative Assistant
Description:
As an Administrative Assistant, your primary responsibility will be overseeing order fulfillment operations. The ideal candidate will bring experience in customer service and administrative support roles, along with a solid understanding of fulfillment processes. Proficiency in CRM tools such as HubSpot and Zoho will be crucial for success in this position. Key Responsibilities: Perform accurate and efficient job data entry in the job management system. Schedule and manage jobs, ensuring timely completion and customer satisfaction. Establish and coordinate the implementation of company administrative policies. Generate and raise invoices from the job management system. Prepare reports with statistical data, as assigned by the management. Provide administrative support to employees, addressing queries and concerns. Undertake additional ad-hoc tasks as required by the team. Must-Haves: Customer Service Representative (CSR) experience. Proven track record in administrative support roles. Hands-on experience with order fulfillment processes. Proficiency in using CRM tools, especially HubSpot and Zoho. Strong data entry skills with attention to accuracy and detail. Nice-to-Haves: Background in marketing. Familiarity with social media platforms The Ideal Candidate has: Exceptional written and spoken English communication skills. Previous experience with job management and/or scheduling software. Exceptional attention to detail in all aspects of work. Friendly and professional demeanor with strong interpersonal skills. Strong administration, organizational, and computer literacy skills. Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment Perks and Benefits: 13th Month pay Weekends Off 12 sick leaves per year 12 vacation leaves per year Maternity and Paternity leave HMO from day 1 + one free dependent Life insurance upon regularization MediCash for personal and dependents use Rice, clothing, laundry, and meal allowance Achievement Allowances Birthday Treats Company Events and Treats Online trainings/Webinars Career advancement and promotion opportunities Job Type: Work from home Full-time Mid-Level Schedule: Night Shift Monday to Friday Salary starts at: 30,000 PHP If you are a proactive and detail-oriented individual with a passion for delivering exceptional administrative support, we encourage you to apply. Join our team and contribute to the success of our company by ensuring seamless order fulfillment and efficient administrative processes. About Kwanii: Kwanii is a BPO company with operations in Australia and the Philippines. With a strong commitment to excellence, we aim to provide outstanding outsourcing solutions for businesses of all sizes. The company values transparency and honesty, ensuring that clients receive reliable services. Kwanii also prides itself on its proactiveness and adaptability, staying ahead of industry trends and adjusting strategies to meet the evolving needs of clients. Whether it's customer support, data entry, back-office processes, or other outsourcing requirements, Kwanii is dedicated to delivering high-quality solutions that drive both efficiency and growth. Powered by JazzHR
Company:
Kwanii
Posted:
March 15 on The Resumator
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