This listing was posted on Jobvertise.
Organizational Change Management Lead (CaaS Implementation)
Location:
Makati
Description:
PeoplePlustech Inc is urgently looking forthe following: Organizational Change Management Lead (CaaS Implementation) Remote Responsibilities:&*Develop and implement a comprehensive change management plan, encompassing communication, training, and stakeholder support strategies.&*Identify and engage stakeholders impacted by changes, ensuring understanding and garnering support.&*Execute effective communication strategies to convey changes and their benefits to stakeholders.&*Lead training and support efforts to facilitate stakeholder adaptation to new processes, technologies, and structures.&*Evaluate the effectiveness of change management strategies, adjusting as neededQualifications:&*Preferred skills include expertise in Organizational Change Management, Training, Contact Centers, CCaaS, Genesys, Genesys Cloud, and Utilities.&*Previous experience in change management and stakeholder engagement is essential, along with strong communication and training abilities.&*Familiarity with Contact Center as a Service (CCaaS) and Genesys Cloud is advantageous.&*The role offers flexibility, with the majority of work being remote, but requires availability for occasional onsite visits (2 days per month. Send your CV's to
Posted:
March 5 on Jobvertise
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